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Design Thinking: leverage your empathy to get in touch with real customers [Empathy Map/Canvas]

Design Thinking: leverage your empathy to get in touch with real customers [Empathy Map/Canvas]

Jul 19, 2016 | 1. Agile Basics

Do you know that design thinking is a bit of science and lots of creativity, mixed together to conceive great new products or services? When I first approached to Design Thinking I was asked to “just” open my mind, relax and observe. Observe people and...

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